Cannot add remote client, status code 255

[JyotiAhuja]

Dear all,
We used to take backup of just 4 of our servers till now but now there is a need to add client machines too.

Now, when im adding a client (irrespective of the policy), its giving me this error- "Client couldnot be added to the client list. Status:255 would exceed the limit of 4 remote clients for this server".

I understand that there might be a defult setting of 4 on the number of remote clients and we shd definitely be able to change that. But, Im unable to figure out where.

Thanks a lot for u'r time and effort...I really appreciate this..
Have a nice day!
-Jyoti

 

[comtec17]

What version of NBU are you using?

Have you tried looking into the Global settings for NBU?

 

[JyotiAhuja]

Thanks comtec17 for the response!!

Yeah, Ive checked global settings but couldn't find anything related there..

We r using NBU data center, MP6.

Thanks again,
-jyoti

 

[lenski]

There are limits on the number of clients that differant versions of NB can backup, this I think is a licence issue and you may have to put your hand in your pocket and buy an upgrade. Check with your Veritas customer rep.

 

[JyotiAhuja]

Thanks lenski!

I'll try to contact customer rep.
Truly said, we might as well have to upgrade from this NBU 4.5 version.

Thanks anyways,
-Jyoti