Cannot Add Printer at all 1

[qmann222]

I am using windows XP. I have a lexmark z33 usb printer. I am trying to add a printer in the printers section. I click on the add printer or i go to file- --> add printer and nothing comes up on the screen. I cannot add a printer for the life of me. It's as if the add printer function is disabled. What can i do, short from reinstalling windows. I have added printers in the past and don't understand what's going on. Any help would be significantly appreciated.

Q

 

[qmann222]

I also get a warning The procedure entry point CMP_Waitnopendinginstallevents could not be located in the dynamic link library CFGMGR32.dll.
when i try and print a notepad document.

 

[418005]

Dear qmann222,
I manager to solved the problem already today, which is the same problem that you have.
Try to run sfc /SCANNOW from the command prompt and let windows replace the CFGMGR32.dll file, after that restart the pc to make the "new" dll file take effect.
After that the "Add Printer" function will back to normal.

 

[qmann222]

Worked like a charm. Thank you very very much. I have been working on this for quite a while and came very close to a format. You are a life saver!!!!! Thanks