Cannot Access MB from Outlook, Only from OWA

[accconst]

I just installed MS Exchange Server 2003 in a Windows 2003 Active Directory environment.

When I create a new user with a mailbox in the active directory, everything works just fine.

When I create a mailbox for an existing user, the user cannot connect to the exchange server from Outlook (version 2002). When I run Outlook for the first time, select exchange server, fill in the fields and click "Check Name" I get the following error message: "The name could not be resolved. The name could not be matched to a name in the address list."

I can, however, access the account's mailbox via OWA.

Furthermore, when in Outlook and connected to exchange server (using one of the newely created accounts that works), when I view the Global Address List, it shows only the recipients that were created by adding a whole new AD user account.

Any idea's on how to fix this?

Thanks,
Jim

 

[sicktrick]

uninstall the tcp/ip stack and reinstall

make sure you put in netware or netbeui or something first so that your "local area connection" doesn't disappear

 

[wdoellefeld]

The address list is actually the GAL. Check to make sure the user isn't hidden from GAL.

Account properties > Exchange Advanced tab

FRCP

http://www.frcp.net

 

[accconst]

sicktrick: which machine do I need to do this on? The exchange server, the domain controller, or the client machine?

wdoellefeld: I checked that. The user isn't hidden. I even tried making the user hidden, applying the setting, and then unchecking the option. No difference.

Thanks

 

[wdoellefeld]

Is RUS running? If you make a minor change in a name that's already in the GAL is the change reflected?


FRCP

http://www.frcp.net

 

[sicktrick]

try it on the client machine