I have a BCM50 release 2. Version 2.0.2.0.5E and after connecting with element manager and trying to access the call pilot a cannot and receive the following message:
"ERROR: Error happened. Error detail:class does not exist
(/root/cimv2:BCM_CallPilotSFTPDestination).
Another problem is the phones that are programmed to forward to voicemail on 4 rings actually forward on 11 rings. Users sometimes cannot access their mailboxes.
Any ideas? I rebooted the BCM50 but that was no help.
"ERROR: Error happened. Error detail:class does not exist
(/root/cimv2:BCM_CallPilotSFTPDestination).
Another problem is the phones that are programmed to forward to voicemail on 4 rings actually forward on 11 rings. Users sometimes cannot access their mailboxes.
Any ideas? I rebooted the BCM50 but that was no help.