Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Canned recording between greeting and CCR

Status
Not open for further replies.

pginhb

Technical User
Jul 28, 2011
37
US
I have a customer with a BCM 50 and they have a greeting and the home menu in the CCR tree recorded. When you call in you get the greeting but before the home menu plays you get a canned message that says, if your calling from a touch tone phone press 1, if your calling from a rotary phone please stay on the line, is there a way to turn this off? Not that big of a deal but I don't think many people have rotary phones anymore. I have also noticed this on a MICS before.
Thanks
 
In GUO/Broswer under Greeting Table check Custom Auto-Attendant Menu Prompts to see if enabled or recorded.

In telset programming AA/Table/1/MenuPrompts



=----(((((((((()----=
curlycord

small-logo-sig.png

Toronto Canada
 
Also try if I remember it right go to touch tone gate and switch it to none.
I think it's auto attendant -general settings.

 
Thanks, I'll try both suggestions.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top