CM 3.1
SES 5.2
SIP trunks through Cisco CSME to SBC for outbound only.
Trouble:
Call originating on ACM 3.1 to Vz Wrless user. VzW user lets call ring to v/m and it fails with time out and fast busy.
Test call to Vz user who hits red ignore button is successful to v/m. Also, 100% of all other calls to at&t, sprint... cells are successful when left to ring to v/m. VZW IS THE ONLY BRAT IN THE SANDBOX!
TimerB in SES was increased from 32 seconds to 50 seconds with same result.
Are there any other timers I can look at? Alternate Route Timer is not available in ACM 3.1.
Verizon claims I need to adjust a timer, but won't (can't) elaborate. SES traces below showing CANCEL from SES because of lack of SESSION PROGRESS message. And a success with hitting red ignore button on cell phone.
Call just left to ring to v/m that fails
----------------------------------------------------------------------------------
ACM CSME
SES
----------------------------------------------------------------------------------
15:29:08:911 |--INVITE-->| | (19) T:97xxxxxxxx F:51xxxxxxxx U:97xxxxxxxx
15:29:08:913 |<--Trying--| | (19) 100 Trying
15:29:09:223 | |--INVITE-->| (19) T:97xxxxxxxx F:51xxxxxxxx U:97xxxxxxxx
15:29:09:227 | |<--Trying--| (19) 100 Trying
15:29:10:948 | |<--Ringing-| (19) 180 Ringing
15:29:10:950 |<--Ringing-| | (19) 180 Ringing
15:29:39:580 | |--CANCEL-->| (19) sip:97xxxxxxxx@srv to csme's
15:29:39:586 | |<--200 OK--| (19) 200 OK
15:29:39:588 | |<--Request-| (19) 487 Request Cancelled
15:29:39:590 | |----ACK--->| (19) sip:97xxxxxxxx@srvlist
15:29:39:590 |<--Request-| | (19) 408 Request Timeout
15:29:39:600 |----ACK--->| | (19) sip:97xxxxxxxx@csme ip
Call where red ignore button pressed and v/m successful
----------------------------------------------------------------------------------
ACM CSME
SES
----------------------------------------------------------------------------------
15:36:47:053 |~~~ERROR~~~| | Script error decoding packet.
15:36:47:055 |<--Trying--| | (41) 100 Trying
15:36:47:366 | |--INVITE-->| (41) T:97xxxxxxxx F:51xxxxxxxx U:97xxxxxxxx
15:36:47:371 | |<--Trying--| (41) 100 Trying
15:36:49:546 | |<--Ringing-| (41) 180 Ringing
15:36:49:548 |<--Ringing-| | (41) 180 Ringing
15:36:58:235 | |<--Session-| (41) 183 Session Progress
15:36:58:236 |<--Session-| | (41) 183 Session Progress
15:36:58:335 | |<--200 OK--| (41) 200 OK
15:36:58:336 |<--200 OK--| | (41) 200 OK
15:36:58:367 |----ACK--->| | (41) sip:97xxxxxxxx@csme ip
15:36:58:369 | |----ACK--->| (41) sip:97xxxxxxxx@csme ip
15:37:02:288 |----BYE--->| | (41) sip:97xxxxxxxx@csme ip
15:37:02:291 | |----BYE--->| (41) sip:97xxxxxxxx@csme ip
15:37:02:294 | |<--200 OK--| (41) 200 OK
15:37:02:295 |<--200 OK--| | (41) 200 OK
I know SIP to VZW problems are like kicking a dead horse, so have mercy on me. Any ideas would be helpful.
I attached my txt file because the format got messed up in the copy/paste.
Thank you
SES 5.2
SIP trunks through Cisco CSME to SBC for outbound only.
Trouble:
Call originating on ACM 3.1 to Vz Wrless user. VzW user lets call ring to v/m and it fails with time out and fast busy.
Test call to Vz user who hits red ignore button is successful to v/m. Also, 100% of all other calls to at&t, sprint... cells are successful when left to ring to v/m. VZW IS THE ONLY BRAT IN THE SANDBOX!
TimerB in SES was increased from 32 seconds to 50 seconds with same result.
Are there any other timers I can look at? Alternate Route Timer is not available in ACM 3.1.
Verizon claims I need to adjust a timer, but won't (can't) elaborate. SES traces below showing CANCEL from SES because of lack of SESSION PROGRESS message. And a success with hitting red ignore button on cell phone.
Call just left to ring to v/m that fails
----------------------------------------------------------------------------------
ACM CSME
SES
----------------------------------------------------------------------------------
15:29:08:911 |--INVITE-->| | (19) T:97xxxxxxxx F:51xxxxxxxx U:97xxxxxxxx
15:29:08:913 |<--Trying--| | (19) 100 Trying
15:29:09:223 | |--INVITE-->| (19) T:97xxxxxxxx F:51xxxxxxxx U:97xxxxxxxx
15:29:09:227 | |<--Trying--| (19) 100 Trying
15:29:10:948 | |<--Ringing-| (19) 180 Ringing
15:29:10:950 |<--Ringing-| | (19) 180 Ringing
15:29:39:580 | |--CANCEL-->| (19) sip:97xxxxxxxx@srv to csme's
15:29:39:586 | |<--200 OK--| (19) 200 OK
15:29:39:588 | |<--Request-| (19) 487 Request Cancelled
15:29:39:590 | |----ACK--->| (19) sip:97xxxxxxxx@srvlist
15:29:39:590 |<--Request-| | (19) 408 Request Timeout
15:29:39:600 |----ACK--->| | (19) sip:97xxxxxxxx@csme ip
Call where red ignore button pressed and v/m successful
----------------------------------------------------------------------------------
ACM CSME
SES
----------------------------------------------------------------------------------
15:36:47:053 |~~~ERROR~~~| | Script error decoding packet.
15:36:47:055 |<--Trying--| | (41) 100 Trying
15:36:47:366 | |--INVITE-->| (41) T:97xxxxxxxx F:51xxxxxxxx U:97xxxxxxxx
15:36:47:371 | |<--Trying--| (41) 100 Trying
15:36:49:546 | |<--Ringing-| (41) 180 Ringing
15:36:49:548 |<--Ringing-| | (41) 180 Ringing
15:36:58:235 | |<--Session-| (41) 183 Session Progress
15:36:58:236 |<--Session-| | (41) 183 Session Progress
15:36:58:335 | |<--200 OK--| (41) 200 OK
15:36:58:336 |<--200 OK--| | (41) 200 OK
15:36:58:367 |----ACK--->| | (41) sip:97xxxxxxxx@csme ip
15:36:58:369 | |----ACK--->| (41) sip:97xxxxxxxx@csme ip
15:37:02:288 |----BYE--->| | (41) sip:97xxxxxxxx@csme ip
15:37:02:291 | |----BYE--->| (41) sip:97xxxxxxxx@csme ip
15:37:02:294 | |<--200 OK--| (41) 200 OK
15:37:02:295 |<--200 OK--| | (41) 200 OK
I know SIP to VZW problems are like kicking a dead horse, so have mercy on me. Any ideas would be helpful.
I attached my txt file because the format got messed up in the copy/paste.
Thank you
