Can you programatically switch users in a BCM 3.6?

[hornet2469]

I tried swapping the target lines. At first this seemed to work and then it is like it reverts back.
Do I need to have someone go just physically swap at the ports? (I am at a remote location)

 

[curlycord]

You do whats called "Change DN"


=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[hornet2469]

Thanks for the tip curlycord!
I only have a gui interface, which oddly is less easy than hyper term
I don't see a "change DN" in here the main part but I do see it in the wizards
Once upon a time I thought I saw a hyper-term to this thing.

I just gave it s shot and will let you know how it goes.

 

[hornet2469]

well, the DN does swap the names but the numbers still ring the wrong physical location.
I do have a 2nd set of hands out there tomorrow to help me

 

[hornet2469]

it is actually a 3.7 for what it is worth
Trying a different login to see if the ports field will not be grayed out - if I could just change the port number I think that would cut it. The patch down panel pics they sent are not user friendly or well-labelled.

 

[norstarboy125]

You will find it so much easier to have a tech go to the site and just move cross connects.

Charm City Communications

http://www.charmcitycommunications.com

 

[curlycord]

I am guessing from memory...I was hoping you would have searched the manual for the phrase I gave you:

Services/Telephony Services/General then Config at top



=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[hornet2469]

The Change DN and the wizard seem to do the same thing - thanks for the tip though, it is neat to see how the configuration is available on certain of the "nodes" as you climb through the trees. Thee wiring guy is there now and tells me "it is easier to switch the wires" which seems dumb.

It really makes no logical sense to me - as it stands now the DNs ring at the opposite offices, seems like a swap of the DN or the target line should work. Anyway I will be interested to see if it is the port, the target line, or the "cable" or jack that is labelled in the patch panel or punch block or whatever they have there, they are supposed to send some better pictures.

 

[telcodog]

Why wouldn't you just turn on set relocation?