jneiberger
Technical User
I was reading the ShoreTel documentation and saw that you can configure what extension is called if a caller dials zero. Can this be configurable per site?
In other words,let's say calls to "zero" at one site need to go to a live attendant. At another site, those calls go to an auto-attendant. At yet another site, the calls should go to a hunt group of specialists for that area.
Is this sort of flexibility possible with ShoreTel?
Thanks!
John
In other words,let's say calls to "zero" at one site need to go to a live attendant. At another site, those calls go to an auto-attendant. At yet another site, the calls should go to a hunt group of specialists for that area.
Is this sort of flexibility possible with ShoreTel?
Thanks!
John