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can not release fwd all on 2000 IPS DTerm

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ankledeep

Technical User
Mar 16, 2006
26
US
I have an IPS with a DTerm station that won't cancel a forward all. The only way I could cancel it was to use MOC and enter CCC to clear the forward to number entry. The button in CMD 90 is programmed as F0010 (forward all / cancel) I'm more into our 2400s and don't work on our two 2000s that often. Any suggestions would be appreciated......
 
OK for analog, but this is a DTerm.... I am using a line / feature key, to make the phone function like it would on our 2400s. Come off hook, press FWD ALL key (programmed in CMD 90 as F0010) receive stutter DT, enter number to FWD to, receive service set tone and button lights up. That part works fine, but when you try to cancel the FWD, you come off hook, press the FWD ALL button and nothing happens, on the 2400 you would get service set tone.
Not really being a 2000 user, am I missing an additional step, from a user standpoint??
 
AH HA!!! I found an IPS user manual on line... to cancel, user has to press * after pressing FWD ALL... or press call FWD CANCEL code (I assume #5 as you said). Thank you for your response.
 
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