For some reason my printer is not printing envelopes. It is printing documnets fine. But when I print envelopes looks like it is printing, but when it comes out it is completely blank. I have Lexmark.
But seriously...
What program did you use to print on the envelope? Which printer?
Did you double check that the text you are trying to print is within the printer margins? Can you print the same address text on a letter size piece of paper? (part of the margin test) At what point did you tell the printer that an envelope was coming through- ie. are you sure that the printer is recognizing that an envelope is on the way? You could even lightly tape (double sided tape so nothing is exposed- be careful if this is a hot laser printer) down the envelope to a letter size page and feed that through- maybe it is printing in a completely different area?
Yes, check the direction that envelopes should be fed in.(short end or long edge in first)
Also make sure that that direction is chosen in the application. i.e. M$Word
I suspect that your printer is printing the address information, it's most likely that your print is not alligned correctly to actually lay the toner on the envelope.
First, I would start by loading a regular 8.5x11 piece of paper and trying to print the envelope. Basically, you're pretending to print the envelope on regular paper so you can see where/if it's actually printing.
You may find that you have to change the feed orientation in your software, or change it on the envelope.
eg, your printer expects the envelope "feed short edge" but the software thinks it's "feed long edge
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.