Can not open Excel attachment in Outlook2k 3

[DColcl]

okay, here's the deal.
A user recieves an eMail attachment containing excel. until yesterday, we've been able to open that file fine. Now, we are getting an error message staying:

"can't create file <file name>. Right-click the folder you want to create the file in, and then click the properties on teh shortcut menu to check your permissions for the folder".

Um, where did THIS come from and why is is it only happening on certain emails with attachments of excel.


Thank you all

 

[enbw]

Is it only happening with that user login?

Their profile is probably corrupt or the installation or the installation of office.

 

[denny705]

The first thing I would check is what version of Excel was the file being sent created in, and what version of Excel is trying to open it.

 

[shmoes]

what happened yesterday?

install something?

someone playing in the admin account?

"tweak" anything?

~Shmoes