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Can no longer make or receive calls 1
- Thread starter TonyOq
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tdaugirdas
Technical User
OK - I'm confused. You say line 9222 plugs into the top port of 4-port group an the 412 TDL module (I assume the processor is right before this module - or do you have multiple carriers?. Is that correct? And is that a real analog line with dialtone?
As for the 016 T/R module. If the fax machine is plugged into the bottom port of that module - that's fine.
I don't understand what you mean by a cable goes from the bottom port of the 016 T/R and ALSO plugs into the same port that 9222 is plugged into. Are two cables plugged into the same port on the 412 TDL? If so - where is the line cord from the fax machine plugged in?
Tom Daugirdas,
President
STCG, Inc.
stcg.com
As for the 016 T/R module. If the fax machine is plugged into the bottom port of that module - that's fine.
I don't understand what you mean by a cable goes from the bottom port of the 016 T/R and ALSO plugs into the same port that 9222 is plugged into. Are two cables plugged into the same port on the 412 TDL? If so - where is the line cord from the fax machine plugged in?
Tom Daugirdas,
President
STCG, Inc.
stcg.com
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- #24
What I mean is that the actual analog line that correspond to the phone number xxx-9222 is what plugs into port 4, of slot 2 of the 412 TDL module (yes processor is right before this one).
What it does in Merlin from there I don't know, but I do know that it ultimately comes out through port 4 on that 016 because if I unplug it from there the fax line goes dead.
It is definitely a good working analog line going into the 412 TDL because if I unplug it there and test it, it works fine.
What it does in Merlin from there I don't know, but I do know that it ultimately comes out through port 4 on that 016 because if I unplug it from there the fax line goes dead.
It is definitely a good working analog line going into the 412 TDL because if I unplug it there and test it, it works fine.
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- #25
tdaugirdas
Technical User
OK - if the analog line that goes to the 4th port on the TDL is indeed 9222 - then that line number should be Line 804.
Go into systems programming, start, lines/trunks, pools - keyin 70 enter, press entry mode and inspect and see what lines show up. Line 804 should not be in there. Ideally it should be a standalone line - not in any pool.
If that is the case, go to system program, start, extentions, lines/trunks, 559 enter, entry mode, press inspect and see what lines show up (Maybe 801, 802, etc.). If so press back and keyin 801 delete, press inspect - they should all be gone, press back and keyin 804 enter. Press inspect - and only 804 should be there.
Now go to menu, system program, start, more, centr-prog, program extentions, 559 enter, press button 4 (it should display as Line 804-I), press list feature, press autolineselect, press button 4 and press enter.
You should be set.
Tom Daugirdas,
President
STCG, Inc.
stcg.com
Go into systems programming, start, lines/trunks, pools - keyin 70 enter, press entry mode and inspect and see what lines show up. Line 804 should not be in there. Ideally it should be a standalone line - not in any pool.
If that is the case, go to system program, start, extentions, lines/trunks, 559 enter, entry mode, press inspect and see what lines show up (Maybe 801, 802, etc.). If so press back and keyin 801 delete, press inspect - they should all be gone, press back and keyin 804 enter. Press inspect - and only 804 should be there.
Now go to menu, system program, start, more, centr-prog, program extentions, 559 enter, press button 4 (it should display as Line 804-I), press list feature, press autolineselect, press button 4 and press enter.
You should be set.
Tom Daugirdas,
President
STCG, Inc.
stcg.com
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- #27
Eureka! We've almost got it. At the last part you said press button 4 and it should display as line 804-I. Well it didn't display as anything. But I went through the instructions anyway. I can call the fax now!! But... I've lost dial tone and can't call out. So we've kind of reversed problems.
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Ok somewhere along the line I also lost the ability to dial international. I get a fast busy. I read some posts here and found out about the del digits. Mine were set to 3 so I tried setting to 0 but still get same results. Showing my PRI here. Any ideas? I do have the ISP looking to in case the problems is on their side. I'd just like to make sure it's not something I did along with the above mess I made.
Code:
A PRI INFORMATION
A Slot 4 Switch: 5ESS
A System: By line
A BchnlGrp #: Slot: TestTelNum: NtwkServ: Incoming Routing:
A 80 4 CallbyCall By Dial Plan
A Channel ID: 1 2 3 4 5 6 7
A Line PhoneNumber NumberToSend
A 805
A 806
A 807
A 808
A 809
A 810
A 811
A Network Selection Table
A Entry Number: 0 1 2 3
A Pattern to Match: 10***
A Special Service Table
A Entry Number: 0 1 2 3 4 5 6 7
A Pattern to Match: 011 010 01 00 0 1
A Operator: none OP OP OP/P OP none none none
A Type of Number: I I I N N N N N
A Digits to Delete: 3 3 2 2 2 0 0 0
A Call-By-Call Service Table
A Entry Number: 0 1 2 3 4
A Pattern 0: 0
A Pattern 1: 1
A Pattern 2: 2
A Pattern 3: 3
A Pattern 4: 4
A Pattern 5: 5
A Pattern 6: 6
A Pattern 7: 7
A Pattern 8: 8
A Pattern 9: 9
A Call Type: DATA BOTH BOTH BOTH BOTH
A NtwkServ: SoftDefNetw No Service
A DeleteDigits: 0 0 0 0 0
A Entry Number: 5 6 7 8 9
A Call Type: BOTH BOTH BOTH BOTH BOTH
A NtwkServ:
A DeleteDigits: 0 0 0 0 0
A Dial Plan Routing Table
A PRI INFORMATION
A Entry Number: 0 1 2 3
A NtwkServ: Any service
A Expected Digits: 4 0 0 0
A Pattern to Match:
A Digits to Delete: 1 0 0 0
A Digits to Add:
A Entry Number: 4 5 6 7
A NtwkServ:
A Expected Digits: 0 0 0 0
A Pattern to Match:
A Digits to Delete: 0 0 0 0
A Digits to Add:
A Entry Number: 8 9 10 11
A NtwkServ:
A Expected Digits: 0 0 0 0
A Pattern to Match:
A Digits to Delete: 0 0 0 0
A Digits to Add:
A Entry Number: 12 13 14 15
A NtwkServ:
A Expected Digits: 0 0 0 0
A Pattern to Match:
A Digits to Delete: 0 0 0 0tdaugirdas
Technical User
Normally - with a 5ESS switch setting - you should not be deleting ANY digits in the Special Services table. There are 7 entries - and you are deleting digits in 5 of them. However - you need to check with your Telco - and see if they want deletions. My guess is they do not. So you would need to reprogram those entries so the delete digits is set to 0.
Tom Daugirdas,
President
STCG, Inc.
stcg.com
Tom Daugirdas,
President
STCG, Inc.
stcg.com
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