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Can make call but can't receive calls

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shazzam1

MIS
May 25, 2006
137
US
I have an asterisk server acting as our SIP server when I call an extension that I have created in sip.conf calling from my avaya phone system just calling the ext. let's say 82xx I gives me a bubububub sound and here is the trace


LIST TRACE

time data

12:38:26 active station 8082 cid 0x3a
12:38:26 dial 82xx
12:38:26 denial station 8082 cid 0x3a
12:38:28 idle station 8082 cid 0x3a

when I call the seven digit number it goes into an announcement that is part of our IVR.. Here is the trace from my sta..

12:41:13 active station 80xx cid 0x42
12:41:13 dial 9xxx
12:41:13 term trunk-group 3 cid 0x42
12:41:13 dial 9xxxxxx
12:41:13 route-pattern 3 preference 1 cid 0x42
12:41:13 seize trunk-group 3 member 3 cid 0x42
12:41:13 Setup digits 6xxxxxx
12:41:13 Calling Number & Name 9xxxxxxxx (
12:41:13 Proceed trunk-group 3 member 3 cid 0x42
12:41:14 Alert trunk-group 3 member 3 cid 0x42
12:41:14 active trunk-group 3 member 3 cid 0x42
12:41:17 idle station 8xxx cid 0x42


And here is the tra for the tac. when I call from my cell phone to the number 679xxxx


LIST TRACE

time data

12:44:38 Calling party trunk-group 1 member 2 cid 0x4a
12:44:38 Calling Number & Name 949xxxxxxx NO-CPName
12:44:38 active trunk-group 1 member 2 cid 0x4a
12:44:38 dial 8xxx
12:44:38 ring trunk-group 1 cid 0x4a
12:44:39 active announcements 8xxx cid 0x4a
12:44:43 idle trunk-group 1 member 2 cid 0x4a


I have over 40 sip phone all over the us and they all work fine with no problem.

Hope someone out there can help out.
 
Inbound all depends on the Asterisk server and the SIP Telecom ISP your number is ported to... not alot to troubleshoot on the Avaya PBX
 
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