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Can Intuity send a message that unheard messages will be deleted ?

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donbott

donbott

Technical User
Dec 4, 2003
719
US
We have given agents on a project v/m that customers who call back use to leave messages for the agent that helped them the first call. Supervisors are looking for a way to ensure that messages are being retrieved. Could internet messaging be used to alert the supervisor a day before a unread message would be removed?

Thanks

DonBott

Does not play well with others
 
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