Can I name the files in autorecording

[perrywilliams]

A big problem for us, when we want to review a previously auto-recorded call is locating it.

We receive several calls per minute, and typically are searching for a call that is days old.

We currently search the logs for the callerid to get a timestamp, then start listening to calls near this time.

Can we insert callerid into the file name? Or maybe a matching time stamp? Or are calls always randomly named.

While it is recording, the file has a name like:
msg182412.wav

but after hangup, the file name becomes
Sample name:
00B3B201813445929CB505C3248AB71E.wav

Thanks!

 

[tlpeter]

Get a license for contact store
Then install contact store by the rules and then you have a database and you can search much easier

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
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Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[TomMills]

i second contactstore. and upgrade to V5 whilst you're at it. contactstore is much better on that release i find.

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