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Can a SECC supervisor log in an agent from PC or phone

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LWEB

LWEB

Vendor
Oct 10, 2007
51
US
That is my question. We have a customer that wants the supervisor of the call center to have the ability to log in an agent from the supervisor desktop or phone. I cannot find anyway to do this but I wanted to check with you all.
 
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No I'm afraid you can't log an agent in or out from a PC or supervisors phone.
 
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as i thought. Thanks for the response.
 
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