System is an NEC Sv8100 with Univerge UM8000 voicemail. I have two extensions that will not go to voicemail after 4 rings. In the UM8000 I have created a profile for the extensions and checked enable call transfer, transfer to subscriber's extension, and selected after 4 rings. This works for other extensions but not for these. New to this system and any help would be appreciated. Also, when you call that extension, if you select VMSG on the phone screen, the voicemail picks up and works properly. Just cant get it to go automatically after 4 rings.
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Calls will not automatically go to voicemail after 4 rings. 1
- Thread starter wrighbr1
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- Thread starter
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Thank you for you solution. I made the first two changes you suggested and this fixed the problem. The third was already set that way. What is the significance of setting 22-11-05 to 102 as you suggested? Mine is currently set to 0. I made no change since it starting working without that. Thanks again for helping me to resolve this issue. Greatly appreciated.
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