Calls to Local Exchange Route to Switchboard Suddenly

[Tomiga1]

Greetings, suddenly we are unable to dial a local exchange. The call routes to our switchboard operator and they can make the call with no problem. I dial 9, and the seven digits and i get the switchboard. Other local exchanges seem to be okay.

Thank you for your any assistance!

 

[bc1111]

See if you have a TGB key on the console active

 

[Tomiga1]

Thanks bc, that was the ticket! Been at this 10 years and never knew the switchboard had that ability. You actually have to press Shift and then the TG key you want. this had to have been a deliberate action.

Much appreciated!