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calls routing incorrectly

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DenneyM

DenneyM

IS-IT--Management
Nov 30, 2004
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US
What am I doing wrong??? When a caller calls into any of the 8 lines we have, 2 of the lines light up, a small chirp is heard, then ext. 10 starts to ring with the caller. The caller hears, "Your call is being transfered to the receptionist".
R.7 processor / 1 308 ec / pmvs R.5

any ideas????
 
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had the wrong extensions assigned to hg7. thanks anyway.
 
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