Calls ringing at multiple extensions

[richardy2k01]

This is probably an easy one, but here goes... i have a situation with my Norstar. When dialing one particular extension, it rings at multiple desks. Example: Joe calls Mary. Mary's phone rings and caller ID say Joe. Meanwhile, simultaneously, John's phone also rings, and his caller ID shows Joe > Mary.

I want to stop this from happening, as it is bothersome to John.

It is not a hunt group, and as far as i can tell the calls are not being forwarded. Not sure where else to look....

 

[bubbaaa]

Probably a answer DN. They are used to allow other people to grab somebody elses call.

 

[curlycord]

and you can see by doing Feature * 0 (Button Inquiry) on the key above Intercom.


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[richardy2k01]

Right on man. It was the DN's. Went into the set in question, under line access, answer DN's, and removed the extensions that shouldnt be ringing. thanks gentleman.