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calls put on hold are bumped back to the receptionist
- Thread starter KWessels
- Start date
JohnjDefongi
Technical User
What is the Hold Recall time set to?
Is the CFNA or CFB set to the recp't extension?
Is the CFNA or CFB set to the recp't extension?
- Thread starter
- #3
It is in the phone system programming.
If you don’t know how/ where to access it, you should probably call your vendor.
Your particular problem is not a bug. It is the system doing what it is programmed to do. The behavior can be caused by a couple of different settings interacting...which is one more reason I would recommend that your call your vendor.
If you don’t know how/ where to access it, you should probably call your vendor.
Your particular problem is not a bug. It is the system doing what it is programmed to do. The behavior can be caused by a couple of different settings interacting...which is one more reason I would recommend that your call your vendor.
GoldenGirls
Technical User
Go into programing go to set show that ext next to capablities
then show thats were the foward on buz is , Then go back one time then next and there you will fine foward on no answer is
the rest is under features settinge that is further down the line keep going next and show when you see feature do show there you will fine it..
then show thats were the foward on buz is , Then go back one time then next and there you will fine foward on no answer is
the rest is under features settinge that is further down the line keep going next and show when you see feature do show there you will fine it..
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