We're running ASA 2.1, with Audix LX 1.1
I have two outlet store phones, which are not rolling to voicemail as expected. Instead, they roll to HQ.
Here's an excerpt from a trace:
dial 7307
redirect station 7307
coverage-path 3
active station 4983 (Audix port)
conf/tran hold station 7983
dial 5154 (xport, Attendant)
coverage-path 6 point 1 (attd)
I'd like the voicemail on both phones to be set to 7400. Note message lamps on phones are not displaying messages for 7400.
There is a virtual extension 7400 and an Audix subscriber of 7400. However, since there is no voicemail for the store phone extension, I believe this is why the call is rolling to the attendant.
How do I correct? Thanks!!
Extension: 7400 BCC: 0
Type: virtual Security Code: TN: 1
Coverage Path 1: 27 COR: 1
Name: Outlet Store Coverage Path 2: COS: 1
Map-to Station:
Personalized Ringing Pattern: 1
Store Phone #1: x7307
Extension: 7307 Lock Messages? n BCC: 0
Type: 6408D+ Security Code: TN: 1
Port: 001V208 Coverage Path 1: 3 COR: 41
Name: OutletStore1 Coverage Path 2: COS: 1
Hunt-to Station:
STATION OPTIONS
Loss Group: 2 Personalized Ringing Pattern: 2
Data Module? n Message Lamp Ext: 7400
Speakerphone: 2-way Mute Button Enabled? y
Display Language: english
Media Complex Ext:
IP SoftPhone? n
Remote Office Phone? n
I have two outlet store phones, which are not rolling to voicemail as expected. Instead, they roll to HQ.
Here's an excerpt from a trace:
dial 7307
redirect station 7307
coverage-path 3
active station 4983 (Audix port)
conf/tran hold station 7983
dial 5154 (xport, Attendant)
coverage-path 6 point 1 (attd)
I'd like the voicemail on both phones to be set to 7400. Note message lamps on phones are not displaying messages for 7400.
There is a virtual extension 7400 and an Audix subscriber of 7400. However, since there is no voicemail for the store phone extension, I believe this is why the call is rolling to the attendant.
How do I correct? Thanks!!
Extension: 7400 BCC: 0
Type: virtual Security Code: TN: 1
Coverage Path 1: 27 COR: 1
Name: Outlet Store Coverage Path 2: COS: 1
Map-to Station:
Personalized Ringing Pattern: 1
Store Phone #1: x7307
Extension: 7307 Lock Messages? n BCC: 0
Type: 6408D+ Security Code: TN: 1
Port: 001V208 Coverage Path 1: 3 COR: 41
Name: OutletStore1 Coverage Path 2: COS: 1
Hunt-to Station:
STATION OPTIONS
Loss Group: 2 Personalized Ringing Pattern: 2
Data Module? n Message Lamp Ext: 7400
Speakerphone: 2-way Mute Button Enabled? y
Display Language: english
Media Complex Ext:
IP SoftPhone? n
Remote Office Phone? n