Calls Not Going to Hunt Group Mailbox

[BogeyShooter]

BCM400 4.0 software. I have a hunt group built, 2840 (broadcast)overflow is the vmail dn. I have a mailbox 2840 built and initialized. Calls are not going to mailbox 2840, they go to the general delivery box. I have a DID number assigned to the hunt group. Is there some software patch that addresses this problem?

 

[curlycord]

Sounds like it should work.
Maybe make the HG DN the Prime DN under that Target Line.
Double check you can do F980 2840 and get the right MB.
Check to see if it works by dialing the HG DN internaly.

=--(((((((((()--=
curlycord

http://www.curlycord.com

 

[Deweyhumbolt]

Make your Prime Line for the incoming DID, the Vmail DN.

"Adversity is Opportunity

 

[DBrewsky]

Make sure mailbox 2840 has extension 2840 assigned to it.


--DB

 

[barbarabb]

overflow must be to a DN and the DN cf to voicemail to work. b