tomcotton
Technical User
- Dec 19, 2007
- 175
I've got 3 clustered MXe's with one working like a trunk gateway and the other hosting a load of ACD paths. I've got a problem with calls jumping from one path to another. I've double checked the path programming and can't see any reason for this. The calls come in on 4009 (P409) then jump over to 4500 (P450). Here is the SMDR:
Digits dialed: P450 200 200
DNIS: 4009
Record: 06/22 15:50:24 0000:03:08 X9999 0025 P450 200 200 403 001 *********** 4009 A0026805 C
X9999 is our IP link, 200 200 are the agent groups.
Any ideas??
Digits dialed: P450 200 200
DNIS: 4009
Record: 06/22 15:50:24 0000:03:08 X9999 0025 P450 200 200 403 001 *********** 4009 A0026805 C
X9999 is our IP link, 200 200 are the agent groups.
Any ideas??