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Calls in queue audible alert

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pdobluis

pdobluis

Technical User
Dec 13, 2005
13
US
I would like to alert agents using CCC/Wallboard Server to their individual PC Wallboard and beep on their computer. I already forward alert on Calls Waiting on CCV. Wallboard Server alert settings is grayed out when I try to set it.

IP Office 3.1.48
VM Pro 3.1.16
Delta Server 5.0.14
CCC Reporter 5.0.13
CCView Real-time 5.0.9
Wallboard Server 5.0.5

This is the same as thread940-999934 but paging was recommended.

 
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