Calls going directly to Gen Del Mail Box

[vpfca]

I have a Meridian system with star talk.

I just added 6 new 7310s and 4 new lines.

I copied existing programming to all phones

and now instead of getting our custom message

all calls that are not picked up by a human

go directly into the

general delivery mail box. We are set up on a receptionist phone at the lowest ext number 221.

Please answer me like I am a moron on this.

I have NO experience.

Thanks,

Greg

 

[fonzone]

U probly have x221 call forward no answer set to go to vmail ext# or U may have an ext w/line prog'd to ring w/call forward no answer set to vmail ext# & this ext doesn't have vm box or may not be initialized

 

[curlycord]

Realy does depend on do the sets all ring on incoming lines?
What set did you copy from? maybe you picked the wrong set?
Might be faster to pick the right set to copy from to fix if fonzone's suggestions do not work.

 

[vpfca]

Yes all sets ring. I copied from my extention 233.

My extention forwards no answer to 235 which works fine with my prerecorded voice message and every other set gets their own voicemail. I did verify that the auto attdant and the ccr is on.

What ext should 221 forward no answer to? Do all sets have

to be initalized? I may have one thats not.

Thanks

Greg