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Calls Given Terminate

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KristenP

KristenP

Instructor
Dec 20, 2005
8
US
Can anyone define this field of the Application Display? I am unsure if these are calls disconnected by the system, or disconnected because of long wait times. I could be wrong on both guesses here...

Thanks!
 
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Calls given to terminate is calls that have been routed out of the symposium through the script. Such as with a ROUTE CALL command or DISCONNECT. The script routed or terminated the call, the caller did not abandon the call.
 
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