Calls do not drop after a person leaves a message on VM

[Tech627]

I am using a partner mail vs and when a call is answered and a message is left the caller hangs up but the phone system does not. It records the sound of a line off the hook for about a minute or more. Anyone have any suggestions?

 

[1043]

There isn't any settings in the Partner System (phone or voicemail)that will help with the disconnect. Try the provider.

 

[Dexman]

It seems that the LEC isn't sending a positive disconnect to signal to the telephone system to cause the system to release the line. T1 users that require loop-start signaling for the individual voice channels often experience this same problem. This should not happen with POTS lines.

As 1043 suggested, contact the LEC for resolution.

 

[Tech627]

This problem is on plain old copper lines.

 

[TouchToneTommy]

See if those POTS lines got changed to pair gain, and no longer get the open loop disconnect, sometimes called COD (like the fish) for Cutoff On Disconnect.

 

[skip555]

check out sandmans site I seem to recall hem selling something to correct that