Calls are dropping while on the phone w/customers

[boomertech]

Hi,

We just moved part of our call center to the 2nd floor and we are using avaya infinity with nicelog for call recording.

I am getting feed-back from reps that while they are on the phone with customers, the call will drop. any ideas?

Thanks in advance.

 

[biglebowski]

This is nothing to do with the voice recording post this question in the Avaya forum to get an answer

Are you suggesting coconuts migrate?

 

[boomertech]

Thanks.