boomertech
Technical User
Hi,
We just moved part of our call center to the 2nd floor and we are using avaya infinity with nicelog for call recording.
I am getting feed-back from reps that while they are on the phone with customers, the call will drop. any ideas?
Thanks in advance.
We just moved part of our call center to the 2nd floor and we are using avaya infinity with nicelog for call recording.
I am getting feed-back from reps that while they are on the phone with customers, the call will drop. any ideas?
Thanks in advance.