nortelopt61
Technical User
Hello Everyone,
Trying to identify a report that will tell me how many selections were made for each option on a voice tree?
I.E>
Press <1> for medical records
Press <2> for the file room
Press <3> to leave a message
etc.
The manager of the dept. wants to idenentify what selections are not being used to remove them and determine if we need to make changes etc. Thanks for looking at this in advance.
Cs1000
CallPilot 5.0
CallPilot Manager 5.0
CallPilot Reporter
I remember I had a report for this back under Meridian Mail.
Thanks,
NortelOpt61
Trying to identify a report that will tell me how many selections were made for each option on a voice tree?
I.E>
Press <1> for medical records
Press <2> for the file room
Press <3> to leave a message
etc.
The manager of the dept. wants to idenentify what selections are not being used to remove them and determine if we need to make changes etc. Thanks for looking at this in advance.
Cs1000
CallPilot 5.0
CallPilot Manager 5.0
CallPilot Reporter
I remember I had a report for this back under Meridian Mail.
Thanks,
NortelOpt61