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CallPilot Seizes Lines

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telcamtek

Programmer
Dec 17, 2009
4
CA
Hi,

I setup Outbound Extension transfer with pool A on a mailbox
not connected to a phone, and it works when sending call to a cellphone. But it will not let the lines go. Any thoughts?
Supervised disconnect is setup on line card for all four lines in pool A.

 
are you saying that after the call is done, the lines stay in use? or during the call? this setup will use 2 lines until the callers hang up.
 
try changing it to no supy

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
Supervision must be turned on for this feature to work. Try turning off supervision and then release from programming. Give the trunks a minute to reconfigure as they will go out-of-service for a minute. Then go back into programming and turn supervision back on. Again, give the trunks a minute to reconfigure.

Brian Cox
BC Telecom Services
 
Thank you all for your replies.

Oddly enough Disconnect Supervision is not available in
different parts of our city yet with Bell Canada.

We're looking at VoIP service with a local cable company today.

Merry Christmas

Have a blessed new year!
 
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