CallPilot Reporter and Windows 2003 Server R2

[CTITEK]

Have reporter installed on a Windows 2003 Server R2 box. Enhanced security configuration is turned off. IIS is installed. Just upgraded Callpilot server to 5.0 from 2.02. Callpilot server working fine.

When I try to log in to manager/reporter on the stand alone web server with the proper credentials I get the following error:

Could not create Config Wizard object. Login Failed. [ -2147221005 ]

Terminal services is not running on the stand alone server. Callpilot server is at SU05. I can ping between the devices. Manager/reporter version is .68. I can actually open up the login page, it just won't let me log in.

Any ideas anybody?!

 

[tekice]

did you upgrade the the software on the webserver to latest callpilot manager pep??

 

[CTITEK]

Calpilot Server and webserver are running Manager/reporter versin 05.00.41.68. Not the latest latest, but close enough I would think to work.

I guess I can try updating to the .70, but that requires a reboot of the voicemail server which requires another maintenance window.

Thanks for the response, I appreciate any help anyone is willing to provide.

 

[telebub]

I don't think they have to be the latest but they have to match. Can you ping each server from the other by name?

War Eagle!
Lions Baseball '09!

 

[CTITEK]

Confirmed again that both Callpilot server and web server are running the same versions of Manager/Reporter. Yes, I can ping by name from each server to the other. Both are members of workgroup workgroup. Customer was running McCaffe VirusScan 8.0i on the web server. I completely removed it. Windows firewall is off. Still no luck. Same message on logon attempt. I have also disable the terminal services service.

Thanks again for the input.