Hi,
We just upgraded to the new CallPilot, release 05.00.41 and I was asked to synchronize the CallPilot LDAP with the IT department LDAP server. So after doing a little research I found I could do this using the Directory Synchronization Agent. The instruction start with: from CallPilot Manager go to System/Directory Synchronization ...
The problem starts there. When I go to CallPilot Manager/System there is no listing for Directory Synchronization. I am logged in with full administrative rights. Is there something that I need to enable or do before hand so that I can complete this task? Because as usual Nortel/Avay documentation is so clear and helpful (insert sarcasm here).
Thanks
We just upgraded to the new CallPilot, release 05.00.41 and I was asked to synchronize the CallPilot LDAP with the IT department LDAP server. So after doing a little research I found I could do this using the Directory Synchronization Agent. The instruction start with: from CallPilot Manager go to System/Directory Synchronization ...
The problem starts there. When I go to CallPilot Manager/System there is no listing for Directory Synchronization. I am logged in with full administrative rights. Is there something that I need to enable or do before hand so that I can complete this task? Because as usual Nortel/Avay documentation is so clear and helpful (insert sarcasm here).
Thanks