Callpilot dead?

[mchartier]

Yesterday we had to do a full system shutdown due to a major power maintenance in our building.

I have 3 CS1000E cabinet with a callpilot in one of them. I've shutdown the callpilot the normal way via the start-shutdown menu in windows, and when it was off I've cut the power on all the cabinets.

Now everything work fine except the callpilot. It dosen't seem to boot at all. When I remove it from the cabinet and plug it back, the status screen do a T1 to T8 countdown and after it, display only host in loop. The light is solid red.

Any idea?

i've change the DID's to a phone directly, but it's a very temporary solutions...

Regards,

 

[Firebird Scrambler]

It sounds as if the disk is damaged. Are you able to ping either of the two LAN ports?

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[mchartier]

They don't even come up. No light on both..It seem that it dosen't even boot. The screen dosen't display anything..

The reset button just do the same thing, T1 to T8 count down and after it display host in loop...

Any other idea?

 

[30n30w]

Do you have a monitor and keyboard/mouse plugged in? I had a situation where the CMOS battery had died and it wasn't an issue until the power to the motherboard was turned off. The next time it booted it was waiting (press F1 to continue) for someone to acknowledge that CMOS values had been changed....
hope this helps...
30n30w

 

[mchartier]

Yes our KVM is plugged to it.

Tomorrow I will plug a standard monitor and keyboard just in case...

 

[mchartier]

Seems to be the card itself died...

Waiting for a new 202i card and will try to swap the hard drive.

 

[KCFLHRC]

If you have a tape in your tape drive try removing it and see if it will boot then.

 

[mchartier]

Removing the tape or the drive dosen't change anything...

 

[KCFLHRC]

OK, just a thought

 

[bad69cat]

I have had that happen twice to me........turns out that swapping out the memory chips allowed it to boot up both times. Something flakey on the SCSI interface and the way that stupid server interacts - I can't explain it, I just know that hours of fussing with it and finding another post on here lead me to tht conclusion....good luck

 

[mchartier]

Just remove the memory and put it back? I will try it right now...

 

[mchartier]

Memory didn't change anything. The solution was to change the card and swap the Harddrive and the dongle. Everything is back now.

Thanks for all the tips.

 

[bad69cat]

I only wish we had spares for ours! PHEW - glad it worked out! Anybody got a spare 600R laying inthe corner collecting dust? I'd like to get one just in case...... ;>P