Mooselite04
Technical User
Hi,
I'm wondering if anyone has seen this issue. It works great like 90% of the time but the other 10% of the time the customers can't select and option in the auto attendant. They hit there keypad but it want do anything. After a while they get transfered to the receptionist by default. I tried that number 40 times and the auto attendant work fine for me every time. I have not experience the issue myself but it's starting to be more often with the customers. Any help that would be great. CallPilot 5.0
I'm wondering if anyone has seen this issue. It works great like 90% of the time but the other 10% of the time the customers can't select and option in the auto attendant. They hit there keypad but it want do anything. After a while they get transfered to the receptionist by default. I tried that number 40 times and the auto attendant work fine for me every time. I have not experience the issue myself but it's starting to be more often with the customers. Any help that would be great. CallPilot 5.0