Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Callpilot 4.4.4

Status
Not open for further replies.

ptaboys96

Programmer
Feb 20, 2006
8
GB
Hallo There , im busy with a new instal of CP 04.04.04 , After creating all my agents , cdn's , sdn table ect , i get a CRI message on the HEX screen , when i test the callpilot mail box the call hits and then just cuts off , i dont get the message from the callpilot as i should , could any one please give me a idea of what it coulod be , in the event log it gives me the following two messages ,

1:CT server failed ,The CT server will not start, You should try again to start the CT server, If it fails contact Dialogic Tech Support .

I have restarted the CT server a few times already .

2:Event ID:42803 , Description: Fatal Exception

I would appreciate any suggestions
 
Are you seeing any other errors on startup? Watch the MAS Trace Window, you might see something there. I would double check the TNs assigned with the SCN and POSID programmed in the PBX. Without much additional information, you may have a mismatch there.
 
No I see no other messages , the MAS Trace window passes and there are no other faults in the start up , but now when I re run the wizard it does not install the languages and the errors come up as : system exception , memory exception , could not instal languages (2057) RC=4 ,I have checked the SCN and the POSID programmed and it is correct .


 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top