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CallPilot 4.0 no audio

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stokerel

Technical User
Jan 11, 2007
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Hi guys!
I have a CS1k 5.0 system, fully patched and a CallPilot 4.0 also fully patched. My problem is that I get no sound from any CallPilot voice prompts. I tried everything, all default prompts, creating a custom application with custom voicepromts...nothing. Note that I'm using IP phones in my network which work fine, MIRAN also works fine.

When I dial CallPilot's voice CDN, I see on the phone screen that the call in answered by the right voiceport, the call duration is fine according to the recorded message length but I hear no audio output.

Does anyone have an idea of how to fix this?

Many thanks!

 
oops looks like I posted on the wrong section. Please move this to the callpilot forum.

Thanks!
 
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