CallPilot 4.0, getting no speech on RNA from on DSN calls

[coameno]

I have a CS1000E with DSN 5.0WATV software and CallPilot 4.0. When we get a incoming DSN call if no answer it rolls to VOicemail but get no speech path. I check the channels and they are all doing the same thing. If you call internally the call rolls to voicemail and works fine. Only the DSN incoming calls. I check the DSP's all are active on both media gateways.

 

[allenmac]

Have you checked to make sure your patches on the PBX, and CallPilot server are both up to date?

 

[coameno]

The problem was resolved, There was a loadware patch that was loaded but not installed that was causing the issue, I took them all out and put them back in and it took. This loadware was
MGCCAP02 for the MGC's Thanks.