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Callpilot 150 w/reporting package

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Tech56

MIS
Dec 2, 2004
14
US
I have a client with a MICS 6.1 and Call pilot 150. The reporting server stops displaying real time stats but seems to get info thru the RBD. The only way I have been able to get it working again is to reboot the Call Pilot. Is there any way to restart a service or something?
 
Additional information ACD reporting package with 15 agents
 
make sure you have the latest CP software and latest MIS software with all the patches on ...

pls post versions ...
 
There is a new release for the CP of 2.10.006. Not sure if thats going to fix the problem....also you should be aware of a DSP patch also recommmended.
 
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