CallPilot 100 Will Not Boot 1

[cm3000]

Hello Everyone,

I work for an SMB that uses a CallPilot 100 vm that will not boot. The system turns on, starts to power up and then hangs and restarts.

We had a UPS fail and then a power outage, after which this issue started to occur. I have seen posts on the forum that say switching to the 8v power supply can help (we have 9v currently), but after hooking up a serial cable it looks like the CP board may be fried or the software corrupted:

/* Start of boot process */

CallPilot 150 Boot Loader V1.5.19
(C) 2001 Nortel Networks

--------------------------------------------------------------------------
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 192.168.X.XXX
LAN interface's subnet mask is XXXXXXXXXX
IP address of default gateway to other networks is 192.168.X.XXX
HARDWARE PARAMETERS:
Serial channels will use a baud rate of 9600
This board's ethernet address is 0:60:38:XX:XX:XX
CALLPILOT BOOTLOADER PARAMETERS:
Execution Mode: Load CallPilot
Source File System Parameters:
Device: ATA Disk
Source File List Name: filelst.lst
Destination File System Parameters:
Device: ATA Disk
File List Name: filelst.lst
Format Target Device: Y
Boot File Name: CallPilot.bin
After board is reset, start-up code will wait 2 seconds
--------------------------------------------------------------------------
To change any of this, press any key within 2 seconds


Automatic Update Mode Enabled!
To Change Update Mode to Manual, press any key within 10 seconds
Updating in Automatic Mode!

Initializing ATA Disk... Done.
Initializing PCMCIA Stack ...SSInit: CS_Sockets - 2,Num_PWindows - 8

/* End, it hangs and then starts over */

I want to avoid purchasing a power supply if that is not the issue, so I was hoping that someone might be able to identify the cause of the issue.

Any help is greatly appreciated, thank you in advance!

 

[curlycord]

I am guessing PS.

Do in order:
-Replace Power Supply to 8 volts - Part # is NTAB3456AM
-Attempt upgrade of software to latest release using front slot
-Replace software card with latest release
-Replace cabinet

PS- Always good to have a spare PS on hand anyway.




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curlycord

http://www.curlycord.com

 

[exsmogger]

Since it gets as far as initializing the card slots I'd start with the power supply as curlycord suggested. Failing that try upgrading the existing software card as that will maintain your programming and keycodes.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[cm3000]

@Curlycord,

Looks like you were right the issue was a faulty power supply.

Thank you for the advice!

 

[norstarboy125]

Was the old power supply a 9v? Just curious cause I can't count the 9's that I've had to replace with the 8's over the yrs.

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[cm3000]

@norstarboy125,

Yes the old power supply was a 9v