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Callpilot 100 3.1 still has DTMF issue 5

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curlycord

Programmer
Sep 22, 2002
14,188
Toronto, Canada
Was 2.1 and I upgraded it to 3.1 (last one Nortel made)
Still have an issue when people calling thru AA for 221 get 222 instead.
3.1 has CallPIlot DSP Firmware version 1.50.51.A8

Any ideas or insight?




=----(((((((((()----=
curlycord

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Toronto Canada
 
Just a shot in the dark, how about setting up a second Greeting Table/CCR and see if you have same issue?
 
What ksu do you have? If it's cics or mics try changing the line loss package, maybe dtmf is getting distorted if the lines are to hot.
 
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