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CallPickupAny

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vaniello

IS-IT--Management
Dec 21, 2004
183
US

Is it possible to restrict what extensions can be picked up by a user using the CallPickupAny function on an IP Office. I am running software version 3.1.65.

Thanks.

V/
 
use "Call Pickup Extn" to pickup a specific ringing extension

or "Call Pickup Members" if the person picking up and the number ringing are part of a hunt group
 

So there is no way to create "zones" of extensions where a call can be picked up without the person picking up the call specifying a specific extension or the phone ringing as part of a hunt group?

V/
 
Not with Call Pickup ANY. You're descriping a Group Call Pickup (where you create groups of users) and they can pickup any group. This can be achieved by creating a hunt group, assigning the members you wish to be part of a specific "zone" then using the directed pickup feature code agains the HG extension number.

Thats the way I usually do it.

Hope this helps...

Kris G.
 
call pick up members, if I recall will pick up any call ringing to any member of the group, even if the call is not ringing in that hunt group. Like a DID, or ext. transfer. Do I recall correctly here?

You do not always get what you pay for, but you never get what you do not pay for.
 
Can't you just delete the Call Pickup Any shortcode and then just build it for the users you want to have it?
 
I looks like.


Huntgroup 1

Name : Pickup1
number : 101
members : extn 201,202,203

Create a button or a user/restrictions shortcode
like Sc : #8
Number : 101
action : call pick up members

So you can pickup a call only for you group.


Then make a next one.

Huntgroup 2

Name : Pickup2
number : 102
members : extn 204,205,206

Create a button or a user/restrictions shortcode
like Sc : #8
Number : 102
action : call pick up members


and you can go on.


Greets Peter


 
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