saphiamond
Technical User
Good day!
I traced a station when placing a call and going into someones voicemail to leave a message. (We have a 3rd party voicemail system) Apparently the callED party is being passed across the T1 to the voicemail but not the callING party. This causes a problem when the user wants to reply within voicemail. The voicemail doesnt know the number that left the message. It looks like its not getting passed, right?
13:17:21 Calling Number & Name NO-CPNumber Andre Bahris
How do I fix this so the callING party info is passed?
Please help ????
Andre
I traced a station when placing a call and going into someones voicemail to leave a message. (We have a 3rd party voicemail system) Apparently the callED party is being passed across the T1 to the voicemail but not the callING party. This causes a problem when the user wants to reply within voicemail. The voicemail doesnt know the number that left the message. It looks like its not getting passed, right?
13:17:21 Calling Number & Name NO-CPNumber Andre Bahris
How do I fix this so the callING party info is passed?
Please help ????
Andre