Calling name delivery 2

[queenie2]

We are set up with NI2 in the switch using b protocol, we get the number but not the name of the calling party. XO Communications says it is because I have a V6 Definity switch that I can't get the name. Does anyone know if this is true?

 

[phonetroll]

I wasn't receiving Caller Name with versions 6 and now I am with version 12 (just upgraded last Thursday). Course now there are times I can't see Caller Number when I want it.

I believe I was using b protocol before. Can't recall which screen to check that on -- I'm still waiting for the documentation.

Anyway know how to control what is displayed on Display Phones?

 

[queenie2]

I believe there is a place on the trunk group about delayed caller info that you need to mark y.

 

[TivoNut]

This message thread should help you out. Although I'm not sure if software version makes a difference. V6 is pretty darn old.

http://www.tek-tips.com/viewthread.cfm?qid=866943

 

[phonetroll]

I'll try the delayed caller name. BTW, on my trunk group it says I'm using Supplementary Service Protocol 'a' .

Also, Versions 6 is rather old. It took me getting training last year on version 11 to be able to argue my way through getting an upgrade to 12.

 

[queenie2]

I retired from Lucent when the V9 came out. In the universe I'm living in, I am grateful to get a V6. Upgrades are not an option since this company is unwilling to pay. I read another post that says name capatibility came with V8.