janussunaj
Technical User
Forgive the ignorance, but I am a rookie in disguise, and at the moment would not recognise and overlay if it hit me. One of my Option 11 switches has been set up to forward the main switchboard number, another has been set up to hide its identity. Both set-ups are causing problems to users. Is there any way I can programme each switch to allow individual extensions to forward their personal DDI/DID numbers to the people they are calling? Would this become a permanent arrangement, or could they enter some kind of spre code which would allow the identity to be switched on and off as required?