Calling Line ID on External Calls Without a PRI 1

[nogden]

Hello,

We would like to be able to receive caller id on incoming external calls. I realize that we need a PRI to do this. However, our switch is an Option 11c with 25.40b general business package. Our vendor says that PRIs are not supported in general business, so we will have to make significant upgrades to support newer software and a PRI.

Are there any other ways to receive caller id without connecting a PRI to the switch directly? We have a NTVQ01 ITG card and I noticed that we have "ITG ISDN TRUNKS" available. Is there a way to network with the PBX through IP to receive caller ID data? Are there any older technologies that our PBX supports that might support caller ID (such as CAMA, for instance)? Alternatively, is there a way to buy/add packages to our old release without having to upgrade to the latest software? I realize I may be out in "left field" here, I just want to make sure there isn't another solution that our vendor hasn't mentioned.

I realize that the proper way to do this is to get a PRI and upgrade the switch, but the cost of doing this is prohibitive.

Thanks,
Nelson

 

[PERRYPJ]

First to be sure you don't have the Software go to LD 22 and do SLT and see if DCH is in the left column, if not you are pretty much out of luck without an upgrade

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[nogden]

DCH 80 LEFT 80 USED 0

So we might not be in as bad of shape as we thought?

 

[KCFLHRC]

I thought you could do a PRI with General Business but it's been a long time since I have seen 25.40b.

 

[nogden]

I'll double check with our vendor. I've never set up a PRI before, so I'll have to rely on them if it is possible.

 

[nogden]

Still waiting to hear from our vendor, so I thought I'd see how far I could get on my own.

Doesn't look good:

ld 17

CFN000 
MEM AVAIL: (U/P): 936317    USED U P: 361874 61680    TOT: 1359871 
DISK RECS AVAIL: 416 
TMDI D-CHANNELS AVAIL:     0    USED:     0    TOT:     0
DCH  AVAIL:    80    USED:     0    TOT:    80
AML  AVAIL:    15    USED:     1    TOT:    16
REQ  chg
TYPE cequ
TDS  
CONF 
DLOP 8 24 esf
MODE pri

SCH3218 
MODE ***

MEM AVAIL: (U/P): 936317    USED U P: 361874 61680    TOT: 1359871 
DISK RECS AVAIL: 416 
TMDI D-CHANNELS AVAIL:     0    USED:     0    TOT:     0
DCH  AVAIL:    80    USED:     0    TOT:    80
AML  AVAIL:    15    USED:     1    TOT:    16
REQ  end

>err sch3218
>
[b]SCH3218
ISA package is restricted.[/b]

Severity:  Info

>ld 17

CFN000 
MEM AVAIL: (U/P): 936317    USED U P: 361874 61680    TOT: 1359871 
DISK RECS AVAIL: 416 
TMDI D-CHANNELS AVAIL:     0    USED:     0    TOT:     0
DCH  AVAIL:    80    USED:     0    TOT:    80
AML  AVAIL:    15    USED:     1    TOT:    16
REQ  chg
TYPE adan
ADAN new dch

SCH5560 
ADAN **

MEM AVAIL: (U/P): 936317    USED U P: 361874 61680    TOT: 1359871 
DISK RECS AVAIL: 416 
TMDI D-CHANNELS AVAIL:     0    USED:     0    TOT:     0
DCH  AVAIL:    80    USED:     0    TOT:    80
AML  AVAIL:    15    USED:     1    TOT:    16
REQ  end

>err sch5560
>

[b]SCH5560
DCH cannot be configured due to package restriction.[/b]

Severity:  Info

Do I have any other options besides making major upgrades?

Thanks,
Nelson

 

[KCFLHRC]

Nope, your done. There is no way to get the package for 25.40. You will need to upgrade.

 

[chgn1958]

I think you need an upgrade. To comfirm, go to LD 22 and do SLT.(It shows you the posibilities with opt11c)

 

[nogden]

REQ SLT
TNS 300 LEFT 91 USED 209
ACDN 300 LEFT 289 USED 11
AST 100 LEFT 99 USED 1
LTID 0 LEFT 0 USED 0
DCH 80 LEFT 80 USED 0
AML 16 LEFT 15 USED 1
MPH DSL 100 LEFT 100 USED 0
RAN CON 12 LEFT 12 USED 0
RAN RTE 2500 LEFT 2500 USED 0
MUS CON 100 LEFT 100 USED 0
ACD AGENTS 300 LEFT 300 USED 0
ANALOGUE TELEPHONES 2500 LEFT 2485 USED 15
ATTENDANT CONSOLES 2500 LEFT 2500 USED 0
BRI DSL 0 LEFT 0 USED 0
CLASS TELEPHONES 0 LEFT 0 USED 0
DATA PORTS 2500 LEFT 2500 USED 0
DIGITAL TELEPHONES 2500 LEFT 2353 USED 147
INTERNET TELEPHONES 4 LEFT 3 USED 1
PHANTOM PORTS 2500 LEFT 2500 USED 0
WIRELESS TELEPHONES 2500 LEFT 2500 USED 0
WIRELESS VISITORS 0 LEFT 0 USED 0
ITG ISDN TRUNKS 2500 LEFT 2500 USED 0
TRADITIONAL TRUNKS 2500 LEFT 2470 USED 30
TMDI D-CHANNELS 0 LEFT 0 USED 0
SURVIVABILITY 0 LEFT 0 USED 0

 

[Firebird Scrambler]

It's possible to open up the package via "pdt" access on a Option 11 to 81 system. The problem here is that you can't do a EDD, until the package is restricted again.

This method has been used by myself a few times to remove e.g. DISA DN's when the package was removed, but the DN's were still stuck in programming etc.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.