Calling Group Question

[DeepList]

Okay, I have the Auto Attendant working as it should, now I have another question. One of my options says, "Press 1 to speak to Charles." I could be one of 3 locations: at my desk, in the shop, or in the warehouse. So I set 1 to forward to a call group where I have the extensions of these three locations put in. The problem is, they don't all ring at once like I want them to. I checked the "Hunt Type" and there is: Circular, Linear, and Most Idle. None of these really fit the scenario. What other options do I have to make it ring on all three lines at the same time when call group 780 is rang?

 

[TouchToneTommy]

An easier way would be to set Selector Code 1 to transfer to your Desk extension, then on the Shop and Warehouse extensions, add a Primary Coverage button for your Desk extension.

 

[Telecomboy]

If you upgraded the processor to a Magix (I beleive R3.0 is where it became avaliable) you can set a group to "group ring" or ring all phones at the same time. otherwise, I recommend sending it to your phone with coverage buttons for your extension on the other phones.

 

[DeepList]

I think I have R7. There was a feature code that can be pushed to display the info, but I can't think of it now. Group Ring is not an option, I only see: Circular, Linear, and Most Idle.

 

[merlinman]

I don't think group ring is the way to go anyway.

I know of 2 ways this can be done;

The first would be to use shared system access from your "MAIN" extension with appearances on each of the ones you want to have ring as well.

The other way would involve a single line extension, an available trunk port and the "construction" of a LOOP-AROUND.

http://home.comcast.net/~merlinman