hotelmotelpatel
Technical User
Customer has a IPO basic mode, R9.1 8, 1400 series phones, call ring into AA, press digit for calling group, rings all phones in that group, if someone answers first call, if second call comes in, they said they were able to put first call on hold and press the green lamp of the the second call and answer second call. The issue is the second call never lights up the second line key on the phone (lamp supposed to turn green)and if you put the first call on hold, you are still not able to hit the line key (which is still red) to answer the second call, the second remains ringing other extensions that are in that calling group, which any of them can pick up the second call. ?????
Thanks in advanced
Thanks in advanced