Calling back from the Directories on the phone

[philmartin79]

Hi All,

We have an office in Belgium. When they press the directories key on their phone to see who has called, it doesnt allow them to dial external callers. The issue is that the leading 0 is missing from the numbers.

So if they get a call from 0215001000 it shows 215001000 and does not allow them to dial out. Not sure where to start, can anyone advise?

Thanks

Phil

 

[keat63]

we use 7095 phones.
Before dialling you can press the soft key "edit dial" and add the preceeding digit.
Not sure what the correct answer is though.

 

[gnrslash4life]

There is a way to add it to every call that comes in on a certain trunk. Off the top of my head, I forget how its done however.

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